Job description
Job Responsibilities:
1️⃣ Manage user traffic brought by KOLs/communities, responsible for guiding and retaining users in communities (Telegram, Discord, etc.);
2️⃣ Drive users through the conversion process from joining groups → registering → downloading the app → completing transactions, forming a conversion loop;
3️⃣ Design and execute community activities (Q&A, benefits, airdrops, check-in tasks, etc.) to enhance community retention and conversion rates;
4️⃣ Maintain community activity, answer user questions, ensure new users quickly familiarize themselves with the platform and successfully complete registration/transactions;
5️⃣ Assist in tracking KOL activity data, provide timely feedback on community conversion status, and suggest optimization strategies;
6️⃣ Regularly produce community operation reports, including core metrics such as new users, activity, retention, and conversion.
Job Requirements:
1️⃣ Over 1 year of experience in community operation or user operation, experience in the cryptocurrency or Web3 industry is preferred;
2️⃣ Familiar with overseas community operations on platforms like Telegram/Discord, capable of designing and executing user operation activities;
3️⃣ Strong user service awareness and execution ability, able to handle KOL activity traffic and achieve efficient conversion;
4️⃣ Fluent in English, able to use it as a working language;
5️⃣ Data-sensitive, able to propose optimization suggestions based on user data.