Job description
Core Responsibilities
1. Strategy and Planning:
- Develop and execute a vision, strategy, and roadmap for KYC products that serve the company's global business, deeply researching KYC/AML/CTF regulatory requirements across different jurisdictions to ensure the product strategy is forward-looking and compliant. Work closely with compliance, legal, risk, and security departments to translate complex regulatory requirements into clear product needs and specifications.
2. Team Management and Leadership:
- Lead the KYC product team, responsible for their daily work guidance, performance management, and career growth, establishing efficient product processes and collaboration mechanisms to enhance overall team output efficiency and quality, and oversee talent recruitment and team building related to KYC products.
3. Product Lifecycle Management:
- Lead the planning, design, development, and launch of complex KYC product features (such as identity verification, facial recognition, liveness detection, address verification, due diligence, etc.), prioritize the product requirements backlog, balance priorities between business, compliance, risk, and user experience, define and track key performance indicators such as approval rates, review duration, manual intervention rates, fraud capture rates, and user churn rates, and continuously optimize the product based on data.
4. Cross-Department Collaboration and Driving:
- Act as an expert in the KYC field, collaborating efficiently with engineering, design, data, operations, customer service, marketing, and business departments to ensure smooth project advancement, clearly communicating product strategy, progress, and results to management and key stakeholders.
5. Technical Insights and Innovation:
- Continuously monitor and assess the application of emerging technologies (such as AI, machine learning, blockchain analysis tools) in the KYC and anti-fraud fields, driving upgrades and innovations in product technology architecture.
6. Other Duties:
- Actively comply with all arrangements from the company and Team Leader to facilitate the smooth operation of the team and the advancement of projects.
Qualifications
- Bachelor's degree or above, with over 8 years of product experience in the internet or fintech industry, including at least 3 years of experience managing product teams.
- Possess deep knowledge in the KYC/AML field, with experience in managing KYC-related products at leading cryptocurrency exchanges or well-known multinational fintech companies.
- Familiar with KYC regulatory frameworks and practices in major global markets (such as Europe, America, and Asia-Pacific).
- Excellent leadership and team management skills, with experience successfully leading small product teams to deliver complex projects.
- Outstanding communication, coordination, and influencing skills, able to collaborate effectively with both technical and non-technical teams.
- Data-driven decision-making mindset, proficiency in data analysis tools such as SQL is preferred.
- Deep insights into user experience, able to seek the best user experience within a strict compliance framework.
- Excellent communication skills in both Chinese and English.