Job description
Job Responsibilities:
- Based on SOP, conduct manual assessments of high-risk withdrawals intercepted by the system, taking into account user behavior history, on-chain address profiling, and device environment.
- Real-time market monitoring: Responsible for manually reviewing and handling various risk alerts generated by the strategy system.
- User complaint handling: Address complaints from VIP users caused by risk control strategy interceptions, perform video verification (Video KYC), and whitelist after confirming safety.
- Emergency response: Quickly execute emergency stop-loss operations in the event of a security incident (such as suspected hacking attacks or exploitations).
Requirements:
* Background: Bachelor's degree or above.
* Work schedule: Able to accept shift work (including night shifts, weekends, and holidays).
* Professional ethics: Possess a high level of integrity and confidentiality awareness, with strong principles.
* Basic skills: Proficient in using mainstream analytical software, with similar experience preferred.