岗位描述
新加坡/香港远程办公：
Key Responsibilities | 主要职责
Real-Time Transaction Processing & Approvals | 实时交易处理与审批
[EN] Monitor and review fiat and cryptocurrency withdrawal requests that trigger risk thresholds. Approve or reject transactions in real-time based on strict compliance and financial SOPs.
[CN] 监控并审查触发风控阈值的法币和加密货币提现请求。根据严格的合规与财务标准操作程序（SOP），实时批准或拒绝交易。
P2P Dispute & CS Support | P2P 申诉与客服支持
[EN] Act as the financial escalation point for the Customer Service and Risk teams during night shifts or weekends. Verify fiat bank receipts for P2P trading disputes and execute manual fund releases or adjustments. Investigate missing deposits (e.g., missing memos/tags).
[CN] 在夜班或周末期间，作为客服和风控团队的财务升级支持节点。核实 P2P 交易纠纷中的法币银行流水，执行人工放币或资金调整。调查未到账充值（如：漏填 Memo/Tag）。
Liquidity & Hot Wallet Monitoring | 流动性与热钱包监控
[EN] Continuously monitor operational hot wallet balances and fiat gateway liquidity across all supported blockchains. Promptly escalate low-balance alerts to the Treasury team for timely top-ups from warm/cold wallets.
[CN] 持续监控各个支持的区块链上的运营热钱包余额及法币通道流动性。及时将低余额警报上报给资金管理团队，以便从温/冷钱包中及时进行资金补充。
Shift Reconciliation (Spot, Futures, Earn) | 班次对账（现货、合约、理财）
[EN] Perform shift-end financial checklists and rolling reconciliations. Verify system health regarding daily funding rates, abnormal user PnL, and Earn product interest payouts during your shift.
[CN] 执行交接班财务检查清单和滚动式对账。核实当班期间的系统健康状况，包括每日资金费率、异常用户盈亏以及理财产品的利息发放情况。
Qualifications & Requirements | 任职要求
[EN] Diploma or Bachelor’s degree in Finance, Accounting, Business, or a related field. Fresh graduates with a strong passion for crypto are welcome to apply. [CN] 财务、会计、商业或相关专业大专及以上学历。欢迎对加密货币有强烈热情的优秀应届毕业生应聘。
[EN] Shift Work Readiness: Must be willing and able to work on a rotating shift roster, including night shifts, weekends, and public holidays, to support 24/7 operations. [CN] 适应轮班工作： 必须愿意且能够接受轮班制工作安排（包括夜班、周末和法定节假日），以支持 24/7 全天候运营。
[EN] Basic understanding of cryptocurrency transactions, blockchain explorers (e.g., Etherscan, Tronscan), and exchange operations. [CN] 对加密货币交易、区块链浏览器（如 Etherscan, Tronscan）以及交易所运营有基础了解。
[EN] Highly detail-oriented, with the ability to remain calm and make accurate financial decisions under pressure during critical incidents. [CN] 高度关注细节，能够在突发事件的压力下保持冷静并做出准确的财务决策。
[EN] Bilingual in English and Mandarin to efficiently communicate with global shift teams and review P2P receipts in different regions. [CN] 中英双语流利，以便与全球轮班团队高效沟通，并审查不同地区的 P2P 交易凭证。