Job description
Product Operations
Responsibilities
1. Responsible for liaising with business channels and the operations team, collecting, sorting, and evaluating requirements related to Telegram Bot and Mini App, clarifying business scenarios, target users, and priorities.
2. Transform channel requirements into clear product requirement plans, output requirement documents, business processes, and acceptance criteria, and collaborate with product, development, and design teams to drive implementation.
3. Manage the entire project process, including requirement scheduling, progress tracking, testing acceptance, launch release, and effect review.
4. Track product operation status, monitor message sending, user behavior, and abnormal issues, and collaborate with the technical team to quickly locate and resolve problems.
5. Document product user manuals, channel access specifications, and standard operating procedures, providing training and launch support for various channels.
Requirements
1. Bachelor’s degree or above, with experience in product operations, channel operations, or as a product manager preferred.
2. Excellent requirement understanding and management skills, able to extract real needs from business demands and form actionable plans.
3. Sensitive to user experience and data, able to continuously optimize products through user feedback and behavior data.
4. Clear logic, strong execution ability, with a strong sense of responsibility and problem-solving skills.
5. Able to adapt to the pace of overseas business, with basic English reading, writing, and communication skills.
